Terms and conditions

1. General Information

These Terms and Conditions describe the rules for accessing and using the MyStake Casino website and its services. By using the Website, Users agree to comply with the provisions outlined in this document.

For the purposes of these Terms:

• MyStake Casino refers to the online gaming platform and its operator.

• Website means the official MyStake Casino website and its related pages.

• User or Player refers to any person who visits, registers on, or uses the Website.

• Account means a personal profile created by a User during registration.

• Services include casino games, bonuses, payment options, customer support, and other features available on the Website.

• Bonus means any promotional offer, reward, free spin, or additional credit provided by MyStake Casino.

2. Acceptance of Terms

By accessing the Website, creating an Account, or using any available Services, Users confirm that they have read and accepted these Terms and Conditions.

Users are responsible for reviewing this document and any additional rules that may apply to specific games, promotions, or payment methods. If a User does not agree with these Terms, they should stop using the Website.

3. Age and Eligibility

The Services are available only to individuals who meet the minimum legal age for online gambling in their country of residence. Users must be at least 18 years old.

By using the Website, Users confirm that they meet the applicable age requirements and that online gambling is permitted in their jurisdiction.

MyStake Casino may request documents to verify a User's age, identity, or eligibility where necessary.

4. Account Registration

Some Website features require Users to create a personal Account. During registration, Users must provide accurate and complete information and update it whenever necessary.

Each User is responsible for keeping their login details confidential and protecting their Account from unauthorized access.

Users should not:

• Provide false or misleading registration details.

• Allow other individuals to use their Account.

• Create multiple Accounts without permission.

• Use another person's personal or payment information.

MyStake Casino may review Account information and request additional details when required.

5. Games and Services

The Website may offer various casino games and other entertainment services provided by MyStake Casino or third-party software providers.

Each game operates according to its own rules, features, and payout conditions. Users should review the relevant information before starting a game.

Game availability may change due to technical updates, maintenance, or changes made by software providers. MyStake Casino may introduce new games, update existing features, or remove certain titles from the Website.

6. Deposits and Withdrawals

Users can make deposits and request withdrawals using the payment methods displayed in the Account cashier section.

Available payment options, transaction limits, currencies, and processing times may vary depending on the payment provider and the User's location.

6.1. Deposits

Before making a deposit, Users should check the applicable minimum and maximum amounts and ensure that the payment details are correct.

Payments must be made using methods that belong to the User or that they are authorized to use.

6.2. Withdrawals

Withdrawal requests are processed according to the applicable payment procedures. Additional verification may be required before funds are transferred.

Processing times may depend on the selected payment method, financial institution, and verification procedures. Any applicable fees or restrictions will be displayed in the relevant payment information.

6.3. Currency Conversion

If a transaction involves currency conversion, the exchange rate may be determined by the payment provider or financial institution.

Users are responsible for checking any conversion rates and additional charges that may apply to their transactions.

7. Account Verification

MyStake Casino may request documents to confirm the information provided during registration and to complete payment or security checks.

Verification may include:

• Proof of identity.

• Confirmation of residential address.

• Confirmation of payment method ownership.

• Additional information related to transactions, where necessary.

Users are expected to provide valid and accurate documents. Certain Account functions may remain unavailable until the verification process is completed.

8. Bonuses and Promotions

MyStake Casino may provide different promotional offers, including deposit bonuses, free spins, cashback, free-play credits, and other rewards.

Each promotion may have its own conditions covering eligibility, activation, wagering requirements, validity periods, and withdrawal restrictions.

Users should review the relevant promotional rules before accepting an offer.

MyStake Casino may update or discontinue promotions in accordance with the applicable promotional conditions and legal requirements. Any restrictions relating to a specific offer will be communicated through the relevant promotional information.

9. Responsible Gaming

MyStake Casino supports responsible gaming and encourages Users to maintain control over their gaming activities.

Users should be aware of the time and money they spend on the Website and use available account management tools where necessary.

Depending on availability, these tools may include deposit limits, time-outs, and self-exclusion options.

Additional information about responsible gaming and available support resources can be found in the dedicated section of the Website.

10. User Responsibilities

Users agree to access and use the Website in accordance with these Terms and applicable laws.

The following activities are not permitted:

• Using the Website for unlawful purposes.

• Providing false registration or payment information.

• Attempting to interfere with games or Website operations.

• Using unauthorized software or automated systems.

• Accessing another User's Account without permission.

• Taking advantage of technical errors or system malfunctions.

• Violating the intellectual property rights of MyStake Casino or third parties.

If a violation is identified, MyStake Casino may review the situation and take appropriate action in accordance with these Terms.

11. Account Suspension and Closure

Users may request Account closure by contacting Customer Support.

MyStake Casino may restrict, suspend, or close an Account if there are reasons to believe that the User has violated these Terms, provided inaccurate information, or engaged in suspicious or unauthorized activity.

Where appropriate, additional information may be requested before a decision is made.

Any remaining Account balance will be handled in accordance with applicable legal requirements and the relevant payment procedures.

12. Intellectual Property

All materials available on the Website, including text, images, graphics, logos, designs, and software, are protected by intellectual property laws.

These materials belong to MyStake Casino or their respective rights holders. Users may access and view Website content for personal purposes but may not reproduce, distribute, modify, or use it commercially without the required permission.

Third-party trademarks and logos remain the property of their respective owners.

13. Website Availability and Liability

MyStake Casino aims to maintain the proper operation of the Website and its Services. However, temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances involving third-party providers.

MyStake Casino is not responsible for interruptions or delays caused by external services or circumstances beyond its reasonable control.

Nothing in these Terms excludes liability that cannot be limited under applicable law.

14. Third-Party Services

The Website may include links to external websites or services operated by third parties, including payment providers and gaming software suppliers.

These services may have separate terms and privacy policies. Users should review the relevant information before using external platforms.

MyStake Casino does not control the content or independent operations of third-party websites.

15. Governing Law

These Terms and Conditions are governed by the laws of [Applicable Jurisdiction], subject to any mandatory legal provisions that apply to the User.

Questions or disputes relating to the use of the Website should initially be addressed through the available Customer Support channels.

If a matter cannot be resolved directly, it may be handled by the competent authorities or courts in accordance with applicable law.

16. Changes to These Terms

MyStake Casino may update these Terms and Conditions to reflect changes in its Services, Website features, or applicable legal requirements.

The current version will be published on this page. Users are encouraged to review this section periodically to stay informed about any changes.

Where required, Users will be notified of significant amendments.

17. Final Provisions

These Terms and Conditions, together with any additional rules published on the Website, describe the conditions for using MyStake Casino Services.

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Failure to enforce a particular provision does not mean that MyStake Casino waives its right to apply it in the future.

18. Contact Information

For questions about these Terms and Conditions, Account-related matters, or the available Services, Users can contact MyStake Casino through the support channels listed on the Website.